Suburban Motors Harley-Davidson® | Thiensville, WI | New & Pre-Owned Harley-Davidson® Sales, Service, Financing

Suburban Motors Harley-Davidson®

 
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Meet the Team

Management

Joan Houpt

President and Owner

Joan was hand and hand with Wayne throughout their journeys. Both holding to their humble beginnings, Joan was the rock and putting in the hard work no matter where it need to be done. Joan has taken over more responsibility with the same goals and vision as Wayne did.

Todd Berlin

General Manager

Todd Berlin is our General Manager, who spends most of his time overseeing and managing day-to-day operations. With 40+ years of experience, he has helped thousands of customers find the bike of their dreams. In Todd’s spare time, he spends time with his wife and kids at a racetrack. To contact Todd, please e-mail Todd@SuburbanHarley.com.

Dorothy Parchim

Office Manager

Dorothy Parchim, Suburban Motors H-D Office Manager, manages Accounting, Payroll, Human Resources, and much more. Dorothy has been with the company since the beginning of 1977. In Dorothy’s spare time, she is spending time with her husband and two granddaughters, going to church, and volunteering. To contact Dorothy, please e-mail dorothy@suburbanharley.com.

Jim "Animal" Stoebe

Parts Manager/IT Manager

Jim Stoebe, otherwise known as Animal, is Suburban Motors. H-D IT and Parts Manager. As our IT Manager, Animal handles all computer, phone, and technical needs. In Animal’s free time, he is riding his Buell M2 Cyclone, camping, or cooking. Join Animal as he leads most of our Poker Runs and other fun dealer rides throughout the riding season. To contact Animal, please e-mail animal@suburbanharley.com.

Elizabeth Devereux

MOTORCLOTHES® Management

Nick Custer

Sales Manager

Nick Custer, Suburban Motors H-D Sales Manager, handles all the Motorcycle Sale Operations which includes trades, pricing, customer service, and much more. Nick has been with the company since June 2016. In Nick’s spare time, he rides his 2006 Softail Springer, works out at the gym, -- and just about anything outdoors. To contact Nick, please e-mail Nick@SuburbanHarley.com.

Marty Gasiorowski

Detail Manager

Marty Gasiorowski, Detail Manager at Suburban Motors H-D, makes your bike is look pretty. Marty makes sure everything is looking clean and professional for his customers and staff. In Marty’s free time, he is riding his 2013 Ultra Limited, up at his cottage in Cascade, and spending time with his family.

Jeff Weber

Maintenance Manager

Jeff and has been with Suburban Motors H-D since March 1989! Jeff is our Maintenance Manager and feels there is nothing he can't fix or build! Jeff has been riding since he was 16 years old! Outside of the dealership, Jeff enjoys watching his youngest son race flat track, along with handyman and lawn work, and watching the Packers. Jeff has been happily married to his wife Mary Beth, who is one of Wayne & Joan's daughters, for 33 years. FUN FACT: Jeff coaches the Ozaukee County Special Olympics Basketball Team!

Administration

Dorothy Parchim

Office Manager

Dorothy Parchim, Suburban Motors H-D Office Manager, manages Accounting, Payroll, Human Resources, and much more. Dorothy has been with the company since the beginning of 1977. In Dorothy’s spare time, she is spending time with her husband and two granddaughters, going to church, and volunteering. To contact Dorothy, please e-mail dorothy@suburbanharley.com.

Anne Van Langen

Accounts Receivable

Anne Van Langen, Accounts Receivable at Suburban Motors H-D, handles all account and makes sure everyone pays their bills on time. When she is not at Suburban Motors H-D, you can find her rooting for her two kids, supporting her church and always being an amazing friend. To contact Anne, please email anne@suburbanharley.com.

Marketing Department

Aaron Houpt

Marketing & Events Coordinator/Digital Marketing

Aaron keeps plenty busy being around suburban motors HD his whole life, he has joined the staff had has taken on the role of social media marketing, photographer, videographer, on top of managing all of the social media platforms, as well as the website. For Suburban Motors H-D He also has been involved with the racing team in every aspect of the team. Racing for 3 years and has been able to ride a variety of bikes. He also traveled with the Suburban Motor H-D team taking photos, videos, As well as wrenching on the bikes when he was able to. well, we competed in the road racing AMA Road Racing XR1200 Vance & Hines H-D Racing Series, 2012-2015. Fun fact in his free time, he has started his photographer and videographer business called Shaky Hands Films/Productions. Taking photos and making videos to try to get more people onto the racing scene!

Sales Department

Levi Burgmeier

Salesman

Dick Behrens

Salesman

Dick Behrens, our Senior Salesman at Suburban Motors H-D, will do all he can to meet your motorcycling needs. He has been at Suburban Motors H-D since October 2001. In his free time, he is riding his 2018 FLHXS Street Glide Special, playing golf, or having a beer at his local watering hole. To contact Dick, please e-mail dick@suburbanharley.com.

Steve Anderson

Salesman

Steve Anderson, one of the Salesman’s at Suburban Motors H-D, who is passionate about finding clients the bikes of their dreams. Steve Anderson has been with Suburban Motors H-D since November 2012. In his free time, he is riding one of his four Harley-Davidson® bikes, including a 2019 H-D FLHXS, 2002 H-D VROD, 1999 H-D FXR-3, and a 1980 H-D FLT. To contact Steve, please email sanderson@suburbanharley.com.

Finance Department

Jeff Pohl

Finance Manager

Parts and Accessories Department

Jim "Animal" Stoebe

Parts Manager/IT Manager

Jim Stoebe, otherwise known as Animal, is Suburban Motors. H-D IT and Parts Manager. As our IT Manager, Animal handles all computer, phone, and technical needs. In Animal’s free time, he is riding his Buell M2 Cyclone, camping, or cooking. Join Animal as he leads most of our Poker Runs and other fun dealer rides throughout the riding season. To contact Animal, please e-mail animal@suburbanharley.com.

Dave "Big D" Fischbach

Parts Specialist

Dave Fischbach, otherwise known as Big D, is Suburban Motors H-D Parts Specialist. He wears a smile every day and is always happy to assist you to help you find what you need. In his spare time, he enjoys riding his 1977 Ironhead Sportster or his 1997 FLHP Police Road King. To contact Big D, please e-mail bigd@suburbanharley.com.

Dave Koch

Parts Specialist

Dave Koch, Parts Specialist at Suburban Motors H-D, is always happy to help you find what you are looking for. Dave has been with SMHD since April 2013. In Dave’s free time, he rides a 1976 FLH and 1999 Kawasaki Drifter 1500. To contact Dave, please e-mail davek@suburbanharley.com.

Service Department

Joe Houpt

Service Manager/Race Team Manager

Joe Houpt, Service Manager and Race Team Manager at SMHD, handles and manages SMHD’s Service Department. As Wayne and Joan’s son, naturally Joe has been with Suburban Motors Harley-Davidson® since he was 14 years old. In his spare time, you can find Joe traveling with the race team or spending time with his family. To contact Joe, please e-mail Joe@SuburbanHarley.com.

Pat Karl

Service Operations

Pat Karl, Service Operations at SMHD, handles our day-to-day service operations while coordinating deliveries, logistics, warranties, and much more. Pat has more than 46+ years of Harley-Davidson® experience. In his free time, you can find Pat fishing, trap shooting, hunting, or spending time with his grandchildren. To contact, Pat please e-mail pat@suburbanharley.com.

Al Switlick

Service Writer/Rider's Academy Liaison

Al Switlick, Service Writer and Rider’s Academy Liaison, handles Service, Parts, Suburban Motor’s H-D Riding Academy, and more. Al has been with SMHD since April 2007. In his spare time, he works on anything mechanical, writing whimsical short stories, and art. To contact Al, please e-mail al@suburbanharley.com.

Dean Colegrove

Harley-Davidson® Master Service Technician

Dean Colegrove, Harley-Davidson’s® Master Service Technician, provides high-quality vehicle service and completes any repair work. Dean has been with SMHD since 1985. In his free time, Dean will be riding his 1979 Super Glide or he will be hunting at his log cabin.

Jim "Grim" Castellano

Harley-Davidson® Master Service Technician

Jim Castella, otherwise known as Grim, is one of SMHD’s Master Service Technicians. Jim is responsible for performing service, repair, and customization work. Grim has been with SMHD since January 2018. In his free time, Jim will be riding his 2003 FLTR Anniversary or his 2016 FLTRU.

Brian Holk

Service Technician

Brian Holk, Is in charge of repairs and maintenance to motorcycles. Brian has been with SMHD since February 2002. In his spare time, Brian is riding his 2007 H-D FLHRS or playing with one of his five dogs.

Shawn Hoffmann

Service Technician

Shawn Hoffmann, one of SMHD’s Service Technician, is responsible for proving dependable vehicle service to all customers. Shawn has been with SMHD since April 2016. In his free time, he will be riding his dirt bike or enjoying backcountry snowmobiling.

Ric Bourbonais

Service Writer

Ric Bourbonais, SMHD’s Service Writer, is responsible for providing customers with knowledge and experience with servicing Harley-Davidson® motorcycles. Ric has been with SMHD since 2008. In his spare time, he is riding his 2001 Ducati Monster or spending time with his wife and two boys. To contact Ric, please e-mail ric@suburbanharley.com.

Jordan Houpt

Service Writer

Jordan Houpt, SMHD’s Service Writer, provides knowledge and experience on products and servicing of Harley-Davidson® motorcycles. Jordan has grown up at the dealership, but began working at SMHD in January 2016. In his free time, he is riding his 2016 FLTRU. To contact Jordan, please e-mail Jordan@SuburbanHarley.com.

Suburban Speed Shop

Austin Clemins

Performance Specialist

Austin Clemins, SMDH’s Performance Specialist, is responsible for DINO tuning, engine upgrading, and much more. Austin has been with SMHD since June 2020. In his spare time, he is riding his Kawasaki ZX-10R or he is hunting or fishing.

Rick "Twitch" Cassel

Suburban Speed Shop Manager

Twitch has been at Suburban Motors H-D since October 2008 and is our Suburban Speed Shop Manager. He's excited about developing new big bore kits for the Milwaukee Eight. Outside the dealership, Twitch enjoys racing and camping. FUN FACT: Twitch was a professional drag racer for 20 years!

Motorclothes Department

Christina Kulinski

Motorclothes® Specialist

Christina Kulinski, Motorclothes® Specialistt and Receptionist at SMHD, is happy to assist you with your Motorclothes needs. Christina has been with the company since December 2018. In Christina’s spare time, she enjoys being a passenger on her husband’s 2018 Anniversary Street Glide. To contact Christina, please e-mail ckulinski@suburbanharley.com.

Diane Lichty

Motorclothes® Specialist

Diane Lichty, Motorclothes Specialist, provides customers with knowledgeable assistance with all-things Motorclothes. Diane has been with SMHD since March 2000. In her free time, she is caught riding her 2001 Custom White Pearl Sportster or spending time with her husband and three German Shepherds. To contact Diane, please e-mail diane@suburbanharley.com.

Suzanne Miller

Motorclothes® Specialist

Suzanne Miller, Motorclothes Specialist, is able to assist customers with all-things Motorclothes. Suzanne has been with SMHD since October 2002. In her spare time, you can find Suzanne spending time with her granddaughters, family, and friends.

Shipping and Receiving Department

Mark Wenzel

Shipping & Receiving/Parts Specialist

Mark Wenzel, SMHD’s Shipping and Receiving Parts Specialist, oversees all products and accessories get to the right place. Mark has been with SMHD since July 1999. In his spare time, you can find Mark riding his 1986 H-D FXRD Sport Glide. To contact Mark, please e-mail mark@suburbanharley.com.

Wash Bay - Detailing Deparment

Matt Berlin

Detailer

Matt Berlin, SMHD’s Detailer, is responsible for preparing inventory for the sales floor. Matt has been with SMHD since 2020. In his spare time, he is working on his truck, or he is at his cabin in Michigan.

Reception

Nancy Houpt

Receptionist

Nancy Houpt, SMHD Receptionist, for answering and referring customer inquiries. Nancy has been with SMHD since February 2015. In her spare time, she is watching her nephews race flat track on the Suburban Hooligan Race Team or she is baking.

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