Suburban Motors Harley-Davidson® | Thiensville, WI | New & Pre-Owned Harley-Davidson® Sales, Service, Financing

Meet the Team

Management

Wayne Houpt

President & Owner

Wayne founded Suburban Motors in 1968 selling cars. His original operations were in Grafton where what is now known as the Verlo store. In 1975, he started selling Harley-Davidson® Motorcycles, and as his business grew he expanded into Thiensville, which is where Suburban Motors Harley-Davidson® is located today. Through humble beginnings Wayne succeeded with a lot of hard work and dedication to great customer satisfaction which is the reason why his business is consistently recognized as a premier Harley-Davidson® dealership. Wayne is an avid rider, a loving husband of nearly 50 year's and a grandfather of 11 beautiful grandchildren.

Scott Houpt

Forever Missed (1969-2018)

Todd Berlin

General Manager

Todd Berlin is our General Manager, who spends most of his time overseeing and managing day-to-day operations. With 40+ years of experience, he has helped thousands of customers find the bike of their dreams. In Todd’s spare time, he spends time with his wife and kids at a racetrack. To contact Todd, please e-mail Todd@SuburbanHarley.com.

Dorothy Parchim

Office Manager

Dorothy Parchim, Suburban Motors H-D Office Manager, manages Accounting, Payroll, Human Resources, and much more. Dorothy has been with the company since the beginning of 1977. In Dorothy’s spare time, she is spending time with her husband and two granddaughters, going to church, and volunteering. To contact Dorothy, please e-mail dorothy@suburbanharley.com.

Jim "Animal" Stoebe

Parts Manager/IT Manager

Jim Stoebe, otherwise known as Animal, is Suburban Motors. H-D IT and Parts Manager. As our IT Manager, Animal handles all computer, phone, and technical needs. In Animal’s free time, he is riding his Buell M2 Cyclone, camping, or cooking. Join Animal as he leads most of our Poker Runs and other fun dealer rides throughout the riding season. To contact Animal, please e-mail animal@suburbanharley.com.

Nick Custer

Sales Manager

Nick Custer, Suburban Motors H-D Sales Manager, handles all the Motorcycle Sale Operations which includes trades, pricing, customer service, and much more. Nick has been with the company since June 2016. In Nick’s spare time, he rides his 2006 Softail Springer, works out at the gym, -- and just about anything outdoors. To contact Nick, please e-mail Nick@SuburbanHarley.com.

Jeff Minor

Business Manager

Jeff Minor, Business Manager at Suburban Motors H-D, manages finance and insurance on motorcycles. Jeff has been with the company since November 2019. In his free time, he rides his 2017 Road King Special or he volunteers at the FIS World Ski Championship. To contact, Jeff please e-mail j.minor@suburbanharley.com.

Marty Gasiorowski

Detail Manager

Marty Gasiorowski, Detail Manager at Suburban Motors H-D, makes your bike is look pretty. Marty makes sure everything is looking clean and professional for his customers and staff. In Marty’s free time, he is riding his 2013 Ultra Limited, up at his cottage in Cascade, and spending time with his family.

Jeff Weber

Motorclothes® & Maintenance Manager

Jeff and has been with Suburban Motors H-D since March 1989! Jeff is our MotorClothes® Manager and feels his MotorClothes® staff is a great team of people that is very knowledgable in their field with great actual experience on the road. Jeff has been riding since he was 16 years old! Outside of the dealership, Jeff enjoys watching his youngest son race flat track, along with handyman and lawn work, and watching the Packers. Jeff has been happily married to his wife Mary Beth, who is one of Wayne & Joan's daughters, for 33 years. FUN FACT: Jeff coaches the Ozaukee County Special Olympics Basketball Team!

Administration

Dorothy Parchim

Office Manager

Dorothy Parchim, Suburban Motors H-D Office Manager, manages Accounting, Payroll, Human Resources, and much more. Dorothy has been with the company since the beginning of 1977. In Dorothy’s spare time, she is spending time with her husband and two granddaughters, going to church, and volunteering. To contact Dorothy, please e-mail dorothy@suburbanharley.com.

Anne Van Langen

Accounts Receivable

Anne Van Langen, Accounts Receivable at Suburban Motors H-D, handles all account and makes sure everyone pays their bills on time. When she is not at Suburban Motors H-D, you can find her rooting for her two kids, supporting her church and always being an amazing friend. To contact Anne, please email anne@suburbanharley.com.

Marketing Department

Aaron Houpt

Digital Marketing Specialist

Aaron keeps plenty busy being around suburban motors HD his whole life, he has finally joined the staff had has taken on the role of social media marketing, photographer, videographer, on top of managing all of the social media platforms, as well as the website. For Suburban Motors H-D He also has been involved with the racing team in every aspect of the team. Racing for 3 years and has been able to ride a variety of bikes. He also traveled with the Suburban Motor H-D team taking photos, videos, As well as wrenching on the bikes when he was able to. well, we competed in the road racing AMA Road Racing XR1200 Vance & Hines H-D Racing Series, 2012-2015. Fun fact in his free time, he has started his photographer and videographer business called Shaky Hands Films/Productions. Taking photos and making videos to try to get more people onto the racing scene!

Sales Department

Nick Custer

Sales Manager

Nick Custer, Suburban Motors H-D Sales Manager, handles all the Motorcycle Sale Operations which includes trades, pricing, customer service, and much more. Nick has been with the company since June 2016. In Nick’s spare time, he rides his 2006 Softail Springer, works out at the gym, -- and just about anything outdoors. To contact Nick, please e-mail Nick@SuburbanHarley.com.

Dick Behrens

Salesman

Dick Behrens, our Senior Salesman at Suburban Motors H-D, will do all he can to meet your motorcycling needs. He has been at Suburban Motors H-D since October 2001. In his free time, he is riding his 2018 FLHXS Street Glide Special, playing golf, or having a beer at his local watering hole. To contact Dick, please e-mail dick@suburbanharley.com.

Steve Anderson

Salesman

Steve Anderson, one of the Salesman’s at Suburban Motors H-D, who is passionate about finding clients the bikes of their dreams. Steve Anderson has been with Suburban Motors H-D since November 2012. In his free time, he is riding one of his four Harley-Davidson® bikes, including a 2019 H-D FLHXS, 2002 H-D VROD, 1999 H-D FXR-3, and a 1980 H-D FLT. To contact Steve, please email sanderson@suburbanharley.com.

Brian Bernard

Salesman

Brian Bernard, one of the Saleman’s at Suburban Motors H-D, is happy to help you with any of your motorcycle needs. Brian is the true definition of a motorcycle enthusiast. Brian has been with SMHD since April 2019. In his free time, he enjoys riding his 2010 Street Glide with his signature red bars. To contact Brian, please email brianb@suburbanharley.com.

Finance Department

Jeff Minor

Business Manager

Jeff Minor, Business Manager at Suburban Motors H-D, manages finance and insurance on motorcycles. Jeff has been with the company November 2019. In his free time, he rides his 2017 Road King Special or he volunteers at the FIS World Ski Championship.

Parts and Accessories Department

Jim "Animal" Stoebe

Parts Manager/IT Manager

Jim Stoebe, otherwise known as Animal, is Suburban Motors. H-D IT and Parts Manager. As our IT Manager, Animal handles all computer, phone, and technical needs. In Animal’s free time, he is riding his Buell M2 Cyclone, camping, or cooking. Join Animal as he leads most of our Poker Runs and other fun dealer rides throughout the riding season. To contact Animal, please e-mail animal@suburbanharley.com.

Dave "Big D" Fischbach

Parts Specialist

Dave Fischbach, otherwise known as Big D, is Suburban Motors H-D Parts Specialist. He wears a smile every day and is always happy to assist you to help you find what you need. In his spare time, he enjoys riding his 1977 Ironhead Sportster or his 1997 FLHP Police Road King. To contact Big D, please e-mail bigd@suburbanharley.com.

Dave Koch

Parts Specialist

Dave Koch, Parts Specialist at Suburban Motors H-D, is always happy to help you find what you are looking for. Dave has been with SMHD since April 2013. In Dave’s free time, he rides a 1976 FLH and 1999 Kawasaki Drifter 1500. To contact Dave, please e-mail davek@suburbanharley.com.

John Rickerts

Parts to Service

John Rickerts, Parts and Service Specialist at Suburban Motors H-D, makes sure that our Service Department is getting all of the correct parts to keep your bike running. John has been with SMHD since June 2016. In his spare time, he is riding one of his eight Harley-Davidson® motorcycles.

Derrick "Freeway" Butts

Parts Specialist

Derrick Butts, otherwise known as Freeway, is Suburban Motors H-D Parts Specialist. He is always happy to help you answer any service and parts questions you have. Freeway has been with SMHD since May 2018. In his spare time, he enjoys riding his 2008 Road Glide. To contact Freeway, please e-mail derrick@suburbanharley.com.

Service Department

Joe Houpt

Service Manager/Race Team Manager

Joe Houpt, Service Manager and Race Team Manager at SMHD, handles and manages SMHD’s Service Department. As Wayne and Joan’s son, naturally Joe has been with Suburban Motors Harley-Davidson® since he was 14 years old. In his spare time, you can find Joe traveling with the race team or spending time with his family. To contact Joe, please e-mail Joe@SuburbanHarley.com.

Pat Karl

Service Operations

Pat Karl, Service Operations at SMHD, handles our day-to-day service operations while coordinating deliveries, logistics, warranties, and much more. Pat has more than 46+ years of Harley-Davidson® experience. In his free time, you can find Pat fishing, trap shooting, hunting, or spending time with his grandchildren. To contact, Pat please e-mail pat@suburbanharley.com.

Al Switlick

Service Writer/Rider's Academy Liaison

Al Switlick, Service Writer and Rider’s Academy Liaison, handles Service, Parts, Suburban Motor’s H-D Riding Academy, and more. Al has been with SMHD since April 2007. In his spare time, he works on anything mechanical, writing whimsical short stories, and art. To contact Al, please e-mail al@suburbanharley.com.

Dean Colegrove

Harley-Davidson® Master Service Technician

Dean Colegrove, Harley-Davidson’s® Master Service Technician, provides high-quality vehicle service and completes any repair work. Dean has been with SMHD since 1985. In his free time, Dean will be riding his 1979 Super Glide or he will be hunting at his log cabin.

Jim "Grim" Castellano

Harley-Davidson® Master Service Technician

Jim Castella, otherwise known as Grim, is one of SMHD’s Master Service Technicians. Jim is responsible for performing service, repair, and customization work. Grim has been with SMHD since January 2018. In his free time, Jim will be riding his 2003 FLTR Anniversary or his 2016 FLTRU.

Brian Holk

Lead Service Technician

Brian Holk, the Lead Service Technician, helps lead our service team and is in charge of repairs and maintenance to motorcycles. Brian has been with SMHD since February 2002. In his spare time, Brian is riding his 2007 H-D FLHRS or playing with one of his five dogs.

Brian Hayes

Service Technician

Brian Hayes, Service Tech, helps customers by providing prompt, high-quality vehicle service to customers. Brian has been with SMHD since August 1997. In his free time, he is riding his 2017 H-D Ultra Classic or spending time with his grandson.

Rick "Tater" Taterczynski

Service Technician

Rick Taterczynski, otherwise known as Tater, is one of SMHD’s Service Technician’s responsible for providing customers with prompt and dependable vehicle service. Tater has been with SMHD since August 2015. In his spare time, you will find him riding his 1978 Honda Cm450A.

Shawn Hoffman

Service Technician

Shawn Hoffman, one of SMHD’s Service Technician, is responsible for proving dependable vehicle service to all customers. Shawn has been with SMHD since April 2016. In his free time, he will be riding his dirt bike or enjoying backcountry snowmobiling.

Ric Bourbonais

Service Writer

Ric Bourbonais, SMHD’s Service Writer, is responsible for providing customers with knowledge and experience with servicing Harley-Davidson® motorcycles. Ric has been with SMHD since 2008. In his spare time, he is riding his 2001 Ducati Monster or spending time with his wife and two boys. To contact Ric, please e-mail ric@suburbanharley.com.

Jordan Houpt

Service Writer

Jordan Houpt, SMHD’s Service Writer, provides knowledge and experience on products and servicing of Harley-Davidson® motorcycles. Jordan has grown up at the dealership, but began working at SMHD in January 2016. In his free time, he is riding his 2016 FLTRU. To contact Jordan, please e-mail Jordan@SuburbanHarley.com.

Suburban Speed Shop

Austin Clemins

Performance Specialist

Austin Clemins, SMDH’s Performance Specialist, is responsible for DINO tuning, engine upgrading, and much more. Austin has been with SMHD since June 2020. In his spare time, he is riding his Kawasaki ZX-10R or he is hunting or fishing.

Motorclothes Department

Christina Kulinski

Motorclothes® Specialist

Christina Kulinski, Motorclothes® Specialistt and Receptionist at SMHD, is happy to assist you with your Motorclothes needs. Christina has been with the company since December 2018. In Christina’s spare time, she enjoys being a passenger on her husband’s 2018 Anniversary Street Glide. To contact Christina, please e-mail ckulinski@suburbanharley.com.

Diane Lichty

Motorclothes® Specialist

Diane Lichty, Motorclothes Specialist, provides customers with knowledgeable assistance with all-things Motorclothes. Diane has been with SMHD since March 2000. In her free time, she is caught riding her 2001 Custom White Pearl Sportster or spending time with her husband and three German Shepherds. To contact Diane, please e-mail diane@suburbanharley.com.

Suzanne Miller

Motorclothes® Specialist

Suzanne Miller, Motorclothes Specialist, is able to assist customers with all-things Motorclothes. Suzanne has been with SMHD since October 2002. In her spare time, you can find Suzanne spending time with her granddaughters, family, and friends.

Shipping and Receiving Department

Mark Wenzel

Shipping & Receiving/Parts Specialist

Mark Wenzel, SMHD’s Shipping and Receiving Parts Specialist, oversees all products and accessories get to the right place. Mark has been with SMHD since July 1999. In his spare time, you can find Mark riding his 1986 H-D FXRD Sport Glide. To contact Mark, please e-mail mark@suburbanharley.com.

Wash Bay - Detailing Deparment

Matt Berlin

Detailer

Matt Berlin, SMHD’s Detailer, is responsible for preparing inventory for the sales floor. Matt has been with SMHD since 2020. In his spare time, he is working on his truck, or he is at his cabin in Michigan.

Mark Czarnecki

Detailer

Mark Czarnecki, SMHD’s Detailers, is responsible for making sure your motorcycle is looking its best. Mark has been with SMHD since 2008. In his spare time, he is riding his H-D Road King and H-D Fat Bob.

Reception

Nancy Houpt

Receptionist

Nancy Houpt, SMHD Receptionist, for answering and referring customer inquiries. Nancy has been with SMHD since February 2015. In her spare time, she is watching her nephews race flat track on the Suburban Hooligan Race Team or she is baking.

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